RECUITMENT
TALENTS

Customer Service Officer

BENEFIT

  • Income: 6,000,000 - 9,000,000 VND / month
  • Training opportunities: Professional training from basic to advanced of the Customer service field.
  • Holidays: 12 paid days off / year
  • Friendly working environment, modern, luxurious office
  • Bonuses for public holidays in the year 30/4, 1/5, 2/9, lunar new year, new year, 13th salary month
  • Other benefits: Social insurance, health insurance, unemployment insurance, trade union, Medical benefit program VPBankCare exclusively for corporate members

JOB DESCRIPTION

  • Support customers to activate and use credit cards of VPBank.
  • Take care by phone, receive feedback on customer satisfaction about credit card products and services.
  • Information to Customer about promotions, utility services, and interests of the Customer.
  • Handling cases of customers' inquiries and complaints (if any).

JOB REQUIREMENT

  • Intermediate or higher (High school graduation with experience priority)
  • 0-1 years of experience (trained without experience)
  • Standard voice, easy to hear, no dialect.
  • Responsibility and ability to bear high pressure.
  • Professional working attitude.
  • Good moral character.
  • Fluency in information technology office.
Application Method:

Application method:

  • Send 01 CV with the title "Customer Service Officer - Full name" to email quangvm@vpb.com.vn

Working location: 

Hanoi: 

Address: 22nd & 24th Floor -  Central Point building - 219 Trung Kinh - Cau Giay - Hanoi

Ho Chi Minh City:

Office 1: 9th Floor, HaDo Airport Building, No.2 Hong Ha, Ward 2, Tan Binh District, HCMC

Office 2: 4th Floor, Dali Tower Building, 24C Phan Dang Luu, Ward 6, Binh Thanh District, HCMC

Tel: 028-7300.7766 

  • Date
    Feb 5, 2020
  • Job level
    Officer
  • Field
    Customer Service
  • Skill
    - Good communication - Ability to work independently, good teamwork. - Ability to synthesize, analyze and handle situations well - English communication is an advantage - Standard voice, no lisp, stuttering.
  • CV language
    Vietnamese

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